Privacy Policy

Studio AZ Barbershop is a trade name of Chavez Cutz Inc., 333 Washington Ave N, Suite 100, Minneapolis, MN 55401. This policy covers minneapolisbarbershop.com, booking online, and the texts, emails and calls that come with an appointment.

Each barber here runs their own book. Your barber sees your booking details, and your history with them, so they can serve you.

Questions or requests about your information: support@studioaz.us.

What you give us

• When you book: your first and last name, phone number and email. If you choose to add them: a reference photo, a video link, notes for your barber, add-ons, and a request for a silent appointment.
• Deposits and payments: some chairs take a deposit when you book. You pay through Square’s secure form, and your card number goes to Square, never to us. When you pay for a visit, we keep a record of it: the service, the amount and any tip.
• Job applications: your name, phone, email, portfolio handle and your answers.
• Feedback: if you answer one of our feedback requests, your ratings, your comments and anything else you choose to tell us.
• Calls and texts: what you send the shop. Calls and texts may be answered by an automated assistant and transcribed.

What’s collected automatically

• The pages you visit, the site or link that sent you, your device and browser, and your approximate location from your IP address.
• How you first found us (for example an Instagram link or a Google search). Your browser remembers it for 30 days, and it’s saved with your booking.
• A log of each booking attempt with a scrambled (hashed) version of your IP address. If an attempt fails, the log also keeps the details you typed, so we can call you back and fix what broke.
• Cookies and similar storage, listed under Cookies and your choices.

• To book, confirm and change your appointments, and to show your barber who’s coming and what you asked for.
• To take deposits and keep a record of payments.
• To send your appointment texts and emails, and to answer your calls and messages.
• To ask how your visit went.
• To review job applications.
• To run and improve this site, and to see which pages and links lead to bookings.
• To measure whether the shop’s own ads work (see Who gets it).
• To keep spam and bots out of the booking form.

When you book, Studio AZ Barbershop texts you about your appointment: a confirmation, reminders before it, and a follow-up after your visit, such as asking how it went. If you text the shop, we text back. We don’t send promotional texts.

Message frequency varies with your bookings. Msg & data rates may apply. Reply STOP to any of our texts to opt out, or HELP for help. You can also email support@studioaz.us. If you opt out, you won’t get appointment reminders either.

Calls and texts to the shop may be answered by an automated assistant and transcribed.

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

The service providers that run our booking and texting handle your number for us. The one place it goes beyond them is Meta, as a scrambled (hashed) code, only to measure the shop’s own ads. The details are under Who gets it.

We don’t sell your personal information, and we don’t share it with anyone for their own marketing. It goes to:

• Your barber, and the shop’s front desk and owner, to run your appointment.
• Service providers that run the shop’s systems for us:GoHighLevel (LeadConnector): client records, the booking calendar, and appointment texts and emails.Square: deposits and card payments.Supabase: our database.Render: our booking server.Vercel: hosts this site, with cookie-free visit and speed stats.Cloudflare: the bot check on the booking form.Twilio, Deepgram, ElevenLabs and Anthropic: the automated phone assistant (calls, speech-to-text, its voice, and the AI that answers).
• Google and Meta, through their tools on this site, as described below.
• Anyone the law requires us to give it to, or a buyer if the business is ever sold.

Google

Google Analytics counts visits and shows us which pages and links lead to bookings. It sets cookies, and our booking events include the barber, the service and the price. Google keeps our Analytics data for 14 months. Our Analytics account is linked to a Google Ads account. Google handles this data under its own rules: how Google uses information from sites that use its services.

Meta (Facebook and Instagram)

This site runs the Meta Pixel. It tells Meta when pages are viewed and when a booking is made, with its price, and it sets Meta’s cookies: _fbp, and _fbc when you arrive from a Meta ad. We save those two cookie values with your booking.

When your barber confirms your payment for a visit, our server sends Meta a scrambled (hashed) copy of your email address and phone number, those cookie values, a scrambled customer number, the amount (service plus tip) and which barber it was. Hashing turns each value into a code that can’t be read back, but Meta can match it to an account it already has. That match is the point: it tells us whether our own ads brought you in. We send it for confirmed visits whether or not you came from an ad.

Meta handles what it receives under its own privacy policy.

What this site stores in your browser:

• _ga and _ga_…: Google Analytics.
• _fbp and _fbc: the Meta Pixel.
• az_lead_src (browser storage, not a cookie): how you first found us, kept for 30 days.
• az_gallery_sid (for one browser tab only): a random number that counts gallery views. Nothing about who you are.
• The booking form’s bot check (Cloudflare), the deposit form (Square) and the friends & family booking page (GoHighLevel) are run by those companies and may use their own cookies.

Your choices:

• Block or clear cookies in your browser’s settings. Booking doesn’t depend on the analytics or ad cookies.
• Opt out of Google Analytics with Google’s browser add-on, and manage Google ads in My Ad Center.
• For Meta, open Facebook or Instagram settings, then Accounts Center, then “Your information and permissions”, then “Your activity off Meta technologies”.

We keep your information while we need it to serve you, or as the law requires (payment records for taxes, for example). Google keeps our Analytics data for 14 months.

Ask us and we’ll delete your information within 30 days, except anything the law requires us to keep. What has already gone to Google or Meta is handled under their policies.

• See, correct or delete what we have about you: email support@studioaz.us. We answer within 30 days, and we may ask you to confirm it’s you, for example by writing from the phone number or email on your bookings.
• Stop texts: reply STOP to any of our texts.
• Take down a photo or video of your haircut: tell your barber or email us. See Photos and video in our Terms.

This site isn’t meant for children under 13, and we don’t knowingly collect their information. Clients under 18 are booked by a parent or guardian.

Everything travels over encrypted connections, card details go straight to Square, and client records are open only to the people who need them to serve you and run the shop. No system is perfectly secure. If something goes wrong that affects your information, we’ll tell you as the law requires.

If we change this policy, we’ll post the new version here and update the effective date at the top.

Studio AZ Barbershop, a trade name of Chavez Cutz Inc.
333 Washington Ave N, Suite 100, Minneapolis, MN 55401
support@studioaz.us · (763) 363-4686